Today, it’s more common to meet online than in-person. Bitcoin is on the trajectory to take over gold as a world reserve currency. The fastest startups go from 0 to a billion in 14 minutes and the answer to any question lies in our hand.
As technology advances, users will determine the speed of advancement through adoption. In some cases the technology will be left behind, in more cases the user will be. Our work life is a good example of this. Most consider themselves experts in their field so relearning their roles will be a skill they must attain.
Shown below is the mental shift between old industry and todays tech.
Traditional Industry Mindset:
Problems are in the way of our long term goals. Things improve incrementally without major change. When change does occur, the standard operating procedure (S.O.P) is run up the chain to corporate, approved, and rolled out months later through a training program. Members meet weekly or monthly to update their status, using lagging reports to measure progress. Any change creates a major distraction to the culture and its people.
The goal is to find and remove problems (stucks). Dealing with a problem is not a hindrance in pursuit of the goal; it’s the goal itself. Long term ambitions of the team are a result of removing what’s in the way. Teams collaborate daily to discuss stucks. Then solutions are written into code to remove them from existence. Training or an S.O.P is not required because the system took over the task. The system is the S.O.P and constant change (improvement) is the process to attain long term goals.
There are four key mental models to remember;
1. Meet short, meet fast, and meet daily. Point the meetings toward problems and how to remove them. Don’t center them around an update on where things stand.
2. Don’t fix a problem with a standard operating procedure that others need to be trained in later. Fix it with technology so that it never needs to be thought about again.
3. Completely remove the belief that experience carries the answer. Tackle each situation with a beginner’s mind. Remember that there are a lot of resources today that we didn’t have in the past.
4. Feedback is a culture. In traditional industry it was often said, “Don’t bring me a problem without a solution.” Today that solution likely comes from a totally different industry. In the technology era it should be, “Bring me EVERY problem, and let’s collaborate on how to make it non-existent.”
5. Instead of staying focused on long term goals, focus on the systematic things standing in the way of them. Remove those and the long term ambitions are naturally attained.
In 2020 the world was faced with a fork in the road due to technology being forced on it.
Choice 1 – To be apart of the digital transformation and reinvent our skillsets. Have a beginners mind.
Choice 2 – To maintain old paradigms and succumb to a slow decline. Have all the answers.
Technology will never replace people. It will only replace roles.