Growth is often perceived as a quantifiable goal usually driven by an executive board to increase revenue, staffing, units, etc. But when it comes to a team, quantitative growth at the expense of all else could be the very thing that ends its life cycle.
In the manufacturing era, workers arrived each day with the same expectations. Until their boss told them to change something, they were to keep the assembly line moving as usual. Workers could turn off the problem-solving part of their brain and just do what they were told, while managers fixed the issues.
Because the world changes faster today, the metrics of growth are changing from quantitative to qualitative. Qualitative growth is an individual’s ability to experiment, learn, fail (and succeed), and improve. To step outside of the comfort zone and find ways to deliver real value without being asked to. The result of qualitative growth is, in fact, increased quantity, but it’s a byproduct, not the goal.
Whether it’s making a sale, running a job site, processing payroll, etc., our actions to attain our goals will change over time. Individuals must shift from a know-it-all to a learn-it-all mentality and embrace this change. As they go from “what should I do now?” to “what if I try this,” opportunities open wide and skills increase. These opportunities are communicated to the company’s strategy team through daily huddles and become a part of the future plans. This is why everyone (not just a corporate board) on a qualitative growth team are a part of its strategy. As stated in previous blogs, leadership is not a position but instead an expectation.
Understanding where we are compared to where we want to be is a vital aspect toward decision making. Our daily huddle agenda points us to this;
My next 24 hours – What forward steps am I taking to achieve my goals? (not an update)
My KPI’s – Where am I currently and where do I need to be?
My Stucks – What is blocking me from attaining this, who can help me?
Consistency toward these answers keeps us moving toward success, not waiting for it. In our culture this is called “Whats Your 20.” (where am I? where do I want to be?)
Two very important questions we can ask ourselves during this process:
1. Do I ever have stucks?
If we are going forward and making progress, inevitably we will encounter a road block. If the answer is no, we are likely not moving but instead waiting.
2. Do I look at “why I can’t” before I have tried to understand “why I can?”
Most people in life can’t get past their own objections. Never defeat yourself before trying.
For those who embrace this qualitative leadership, you are successfully taking aim at
“Creating A Place Where Life Gets Better.”
It’s the place where true life purpose lies, and it’s not the easiest road to travel.