As a business transitions from one life cycle to another, changes have to take place within the organization in order for people to grow. This year we have come from 100 homes a year (6-10 a month) to 200 (12-25 a month) which forces us to transition as a team, as professionals and individuals. This means our character, our knowledge, our skills and our mindset are challenged to step outside of the status quo.
Because change is new, it can create uneasiness, communication breakdown or chaos for the people experiencing it. Like all opportunities in life, it is either the hinge point that takes us to another level or the breaking point that reels us down while the rest of the solution minded world passes by. The path we take is determined by one or two mental styles. Those who embrace change with an opportunistic mind, looking for solutions and ways to grow and improve, knowing that the definition of insanity is doing the same thing over and over while expecting a different result…. especially with growth. Or those who see it as an obstruction to their daily regimen inhibiting them from getting to 5:00 pm with the least amount of effort possible. They see it as an energy drain because, in order to stay ahead of the trend line, they have to use their brains and think/create.
The interesting part of each of these mental models is that you can spot them from a mile away. The solution-minded person is constantly listening, supporting and communicating. They see problems as an opportunity to fix a process that has not worked well for them. They see the importance of utilizing their entire team’s brain trust to help them improve and not just similar personalities. They own the mistakes that surround them in order to remove finger pointing and increase solutions, even when they know it could have been the fault of another person. They don’t look at who (“who’s job?”) they look at the what (“what is the impact?”) and correct it. They end their day with real meaning toward changing the world because real achievement is not obtained alone, it’s leveraged. The problem-minded person tells and complains constantly about how poor the team’s communication is. They point the finger at others for not doing their job and describe how much better they would be personally if this person had not set them up for failure. They gang up with a couple other members to discuss how broken things are but don’t tell the people they are talking about. They state “that’s not my job” or “I’m not doing that” when an issue comes up and allow the problem to continue, knowing it will sooner or later fall on someone down the line. Their vision is tunneled to not see things past their role or from the perspective of another.
The exciting part about both mentalities is at one point in time, we have been in both of these states. The good thing about living and learning is we have the ability to change and learn at any moment we decide and the good thing about a team is they are there to help us. At the end of this business transition lies a huge amount of meaning, new skills, new abilities and new process. The difference between getting there and not in any aspect of any situation in our lives is one simple thing in concept yet so difficult to achieve in reality.
See the world from the shoes of the other person before passing any judgment or decision.