A meaningful life brings about a sense of self-worth. When a person can truly see the impact they have in the world, the energy it gives them each day is like a morning sun beam shooting through their bedroom window.
Yesterday I was touring a new development and saw one of our Field Managers standing at a job site. I pulled up beside him to ask how he was doing. With a bounce in his step and passion in his voice, he said, “I just scored a 3.6 (out of 4) on my Quality Score. You should see this house!” The pride he had in his work brightened my entire day.
As I left with my own renewed energy from his massive smile, I remembered 12 short months ago this person was likely searching for a new job. At the time he felt called out, picked on, and let down because our quality standards as a company had increased. He was struggling to make the transition and like most was stuck on old habits. I know this because I was the manager overseeing the change. It was a very difficult position to be in changing the rules overnight and knowing that many likely won’t understand it.
As he continued to struggle he stayed solution-minded and focused on improvement. Small wins led to small successes. Like our Value says, “The day we stop learning, we cease to exist.” His perspective on quality began to shift. He was no longer simply avoiding failure but instead constantly pursuing improvement. This positively impacted not only his own life but also the lives of every person he will ever build another home for (thousands). Now, thanks to his open-mindedness and perseverance, he sees his role in a different light. He understands the impact his work will have on his customers’ true happiness. He is no longer just building another house, his work has become personal.
To date, this has been my single largest leadership lesson—showing the importance of growth. Not revenue growth. Personal growth. It’s like water to a plant; without it we wither. During this transition, many other team members were unable to stay as open-minded as he was. They saw the change only from their own perspective and unfortunately missed an opportunity to grow. Today they are working elsewhere.
Whether we work at a job or live for a calling, it has absolutely nothing to do with our job title or income. It is tied to our ability to understand how our actions “create a place where life gets better.” This is the very thing that will grow this company. It is working for a cause, not a paycheck.
Have a great week, team. Your footprint on this earth has utmost potential. Our impact will be directly aligned with growth becoming a daily habit. Keep watering it and never let the perspectives or habits of our past stand in the way of finding purpose.